Custom Integrations That Stop Double Handling
Your software should share information — not create more admin. We connect the systems your business relies on so job, customer, invoice, stock and workflow data moves where it needs to go.
Common Integration Problems We Solve
Sound familiar? These are the symptoms we hear about most from trade and service businesses.
Re-entering the same details in multiple systems
Office staff type the same job information into two or three different places — every single day.
Invoices and job records not matching
What the field records and what accounting receives are two different versions of the truth.
Duplicate customer data
The same client exists three times with three different phone numbers, and nobody knows which is current.
Stock and job information living separately
Jobs consume materials, but your inventory system never finds out about it.
Staff chasing updates between systems
Someone has to manually check each app and pass messages between them — a job in itself.
Examples of Useful Integrations
Practical connections we build for Australian trade and service businesses.
ServiceM8 and Xero
Jobs, invoices and payments flow straight into your accounting, correctly coded, without re-keying.
ServiceM8 and Cin7 Core
Field jobs and stock levels stay in sync, so what gets used on site is reflected in inventory.
Forms feeding job workflows
A completed digital form triggers the next step — a follow-up task, a certificate or a job status change.
Customer enquiries creating follow-up tasks
New website or email enquiries automatically become contacts and tasks — nothing sits unanswered.
Reporting that combines data from multiple systems
One report that pulls job, sales and stock data together, instead of three exports and a spreadsheet.
How We Approach an Integration
No guesswork — a proven process from first conversation to ongoing monitoring.
Map the workflow
We document how information should move through your business — before touching any code.
Identify the right data
We work out exactly which fields, records and events need to move, and which should stay put.
Design the integration
We design how the systems will connect, including what happens when something fails.
Build and test it
We build the connection and test it against real scenarios before it touches live data.
Train, monitor and improve
We show your team how it works, keep an eye on it, and refine it as your needs change.
Related Pages
Integrations work best alongside these services and partners.
Integration FAQs
Which software can you integrate?
We most commonly connect ServiceM8, Xero, Cin7 Core, Make.com and related trade and inventory tools. If you're using something specific, ask us — we'll tell you honestly what's possible.
Do you use an integration platform or build custom ones?
Both. Where a proven platform like Make.com or a native connector does the job, we use it. When nothing off the shelf fits, we design a custom integration.
How do you know the integration is working?
We test against real scenarios before going live, and set up monitoring and error handling so problems surface early rather than silently losing data.
Will an integration fix our duplicate data?
A well-designed integration stops duplicates being created going forward. We can also help clean up existing records as part of the setup.
How much does an integration cost?
It depends on the systems and complexity. Simple connections are quick; complex multi-system workflows take longer. Book an intro call and we'll give you a clear picture.
Need your systems to work together?
Tell us what is not talking to what. We'll help map the right solution.
Book a Free Intro Call